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Author Topic: Voicemail - option missing to record an out of hours message  (Read 1701 times)

Offline Bobbley

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Voicemail - option missing to record an out of hours message
« on: January 27, 2023, 09:30:36 AM »
Hi all,

Probably something really silly I've missed, but some of my mailboxes allow the users to record an out of hours message in option 8 option 4, some then get 1 to record message for in hours and 2 for out of hours, others don't get the choice...

I guess this is a mailbox setting, but I can't find the ****** thing !!!

Any help greatly appreciated

R.
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Offline ZuluAlpha

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Re: Voicemail - option missing to record an out of hours message
« Reply #1 on: January 27, 2023, 10:20:03 AM »
Bobbley are you on integrated VM or NuPoint.
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Offline Bobbley

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Re: Voicemail - option missing to record an out of hours message
« Reply #2 on: January 30, 2023, 05:47:44 AM »
Integrated voicemail
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Offline sunspark

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Re: Voicemail - option missing to record an out of hours message
« Reply #3 on: February 02, 2023, 05:54:05 AM »
same COS ?
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Offline Bobbley

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Re: Voicemail - option missing to record an out of hours message
« Reply #4 on: February 03, 2023, 06:51:06 AM »
One is a HG and menu node
The other is an RG and extension mailbox

so, no COS programmed...

Should RGs & HGs both get the out of hours option ?

B.
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