Author Topic: Restore of MiCollab  (Read 1193 times)

Offline bigyorkshire

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Restore of MiCollab
« on: February 12, 2023, 04:00:42 AM »
Hi All,

I'm currently working on trying to get a MiCollab back up and running that we have very little info on. I've trawled through the backups and found what I think should be the correct version to deploy, from the installed_blades file - however it fails the restore.

User data goes in fine, so does the MBG data, however when I look at the MiCollab Client Service section - it shows something along the lines of 'Failed to restore backup data - Error code 168'

Any ideas?

TIA


Offline bigyorkshire

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  • MiVoice Business, MiCollab and MSL Engineer
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Re: Restore of MiCollab
« Reply #1 on: February 12, 2023, 05:44:38 AM »
So the installed_blade file referenced three different version numbers. Managed to restore to the right one and all sorted!


 

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