Hello, I recently installed 6.3 SP5 on a Windows 11 PC without any issues, after replacing a 2nd Windows 11 PC (Same base image) I'm running into an issue. I receive the following error in the event viewer when opening DB Programming, DB Programming starts to open but then it just closes the window and this is in the event viewer. -
Faulting application name: DBProgramming64.exe, version: 6.3.1.0, time stamp: 0x61791661
Faulting module name: Intl5000.dll, version: 0.0.0.0, time stamp: 0x61791c3f
Exception code: 0xc0000005
Fault offset: 0x00000000008f55b4
Faulting process id: 0x0x12114
Faulting application start time: 0x0x1D92485F4035FF3
Faulting application path: C:\Program Files\Mitel\MiVoiceOffice250\DBProgramming64.exe
Faulting module path: C:\Program Files\Mitel\MiVoiceOffice250\6.3.11.109\Intl5000.dll
Report Id: 6afb3f7f-4c14-4ebc-b67c-10ec6bbaaac5
Faulting package full name:
Faulting package-relative application ID:
The only difference between the two PCs is the first PC was an i5 Gen 10 processor and this one is an i7 Gen 12 w/ vPro. I mention this as the "Intl5000.dll" I assume is an Intel dll file. So I contacted my Mitel vendor and they supplied me with 6.3 SP7. I installed that and received an error: Unable to start the DB Programming session (HRESULT=0x80040154) FACILITY_ITF - This error is interface specific. A quick search recommended installing OpenSSL 64 1.1.1m, I was able to find OpenSSL 1.1.1s. I installed this and got back to my original error above.
Any thoughts?
Thanks.