Thanks for all the responses. The cloud based administration program / portal does NOT have this ability to send commands to phones, only the Window's desktop Business Console version. That is my original problem, I can't get a copy of the business console install to download.. Mitel's site errors out when I try to download it. I need a copy of the Business Console install to be able to do this..
If anyone has link other than the Mitel site link it would be appreciated.
Thanks