A user has twinning setup, and when activated when calls go to voicemail, the voicemails attach to their personal cell phones instead of the company phone system.
I also have twinning setup the same way however the voicemails go to my company phone like they should.
I've checked that the User and Services Configuration, Voicemail config, and personal ring group configs are all the same for both of us (EHD enabled, class of service is the same, service profile is same, etc.) so I'm at a loss for what else to check that might be causing the user to not get voicemails on his work phone when twinned.
Any ideas?
Thank you