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Hello from New Zealand
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FormeLtd:
Hi Guys
I've been working on Mitel MiCCE (Previously Solidus, NextCC etc) for around 23 years now. ( since helping in the Ericsson Los Angeles development centre with the first release ~1999)
I have been working as an independent developer , developing custom contact centre solutions for around 12 years now and mostly for Mitel Enterprise Contact Centre. ( also Genesys and others). Integration with WFM, Recorders, IVRs, CRMs, custom routing, reporting, Real time displays, scheduling etc etc
I am also the developer of the facebook and Twitter Integration for MiCCE. ( SMG)
Happy to help where I can in the forums
Rob den Boer
sarond:
Hi and welcome from across the ditch.
I'm sure your input is going to be greatly valued here.
ralph:
Welcome!
We're glad you're here.
Ralph
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