Microlab Client 9.4
I have a problem with the state of Micollab,
I'm having trouble configuring the softphone to work properly.
I only have a "full" licenses, so I createed Deskphone + softphone and put it in the personal call group.
In the State "desktop", I chose to send my calls to my ring group, and ticked only "Deskphone.
and out of office, send my calls to my ring group and i ticked softphone only.
I have two problem:
1- in both states, I get calls on both (desk phone + softphone).
if i check presence status in personal call group Mivb, and in both states, presence does not change to absent.
2 - the second problem, when I receive the call, I have the possibility to choose with the green button if I want to take the call with a desk phone or a softphone, so when I choose the softphone, the call is picked up by the deskphone