We have a remote location that is connected via Metro E connection and users are occasionally getting one way communications (Patient can hear them but they cannot hear patient). After a few seconds the patient disconnects and there is a Message on the display (Cox SIP - which is what are SIP trunks are labeled). I am trying to find a way to troublshoot and if I had some info on the SIP like IP address I can try to do a packet capture to determine the cause. Are there any logs for SIP or can i find out what the IP is so I can trace? Any help is appreciated.. Thanks
