Mitel 5634 yay

[ccmisdar]

Good morning,

I've got a 3300 on version, 9.0 SP3 PR1 with a handful of Ascom i62 phones.  It was a bear getting these devices to work on my wireless network back when I deployed them in late 2020.  Recently one of the devices failed.  It's not available any longer and the phone system vendor sent me a Mitel 5634, essentially the updated version of this wifi phone.  1) Is this device supported on the version that Iam running?  I tried to find a supported device matrix but couldnt locate anything.  Anyone have anything?

Apparently some things changed in the programming with WINPDM.  Previously, the i62's operated on 802.11g network.  There is no way to tell the 5634 to utilize the g network only, I can only select the 2.4ghz band and then allow the device to decide.  I've even gone as far as only allowing the G network on my wireless lan controller.  For some reason will only connect to the bn networks.

Is this thing supported on my system?   Thoughts on the network.

[JasonTaylor]

Mitel 5634 Ascom i63 is the predecessor for 5624 i62 and is supported with 3300.  You will need to upgrade to more recent version of MiVB to see 5634 in the device list otherwise just set it as a Generic SIP device.
Upgrade the 5634 to latest version (Mitel recently pointed me to the latest version which is actually listed under Office 250 over the one under wireless devices in software download centre.  You will have options to select either 2.4Ghz band or 5Ghz band.

[ccmisdar]

Great thanks for the response.  I see that there are options for the 2.4 and 5 ghz.  Are there options for band selection like the 5624?  I had issues getting these devices to work on anything other than 2.4ghz 802.11g. 

[JasonTaylor]

Yes you can set specific channels to use in both 2.4 and 5GHz (set to all by default).