Hi,
I have a micollab 7.3 client with console option combined with a 6940 hard phone.
If a second call arrives we want to hold the first call answer the second.
Put the second on hold to finish the first call and then finish the second call.
The issue I have is that the second call isn't visible in the micollab 7.3 client.
I have multiple multiline keys on the 6930 and they start ringing when the second call is received.
In the 7.3 console in the "Active Calls" the second call is not visible.
When Put the first call on hold I cant answer the second call from the 7.3 console but I can on the 6940.
What am I missing?
Thanks,
Thijs
