Author Topic: Longtime Mivoice 250 guy now thrust into 3300 world  (Read 1355 times)

Offline sjmitel

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Longtime Mivoice 250 guy now thrust into 3300 world
« on: November 30, 2021, 10:24:06 PM »
After 20 years of supporting Inter-tel Axxess, Mitel 5000/MiVoice 250 I started a new job at a company that has 6 nodes of physical 3300 systems.
When I walked into one of the server rooms I saw what I thought was a MiVoice 250 chassis and was thinking what a match made in heaven :)
On the positive side life is about learning new things and now I have an opportunity to learn how these systems work. My initial thought is they are not at similar at all. I guess that makes sense as the Mivoice 250 was legacy Inter-tel.
Anyway, I am hoping to setup a simple hunt group consisting of four extensions that span multiple 3300 nodes. I would like to point a did to this hunt group and then have calls recall/time out to voicemail if na.
Should I head to youtube and search for 3300 101 class?
Anyway I am thankful for the great info and community here.


Offline sjmitel

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Re: Longtime Mivoice 250 guy now thrust into 3300 world
« Reply #1 on: November 30, 2021, 10:43:11 PM »
Okay found some great tutorials on Youtube. The terminology I was looking for is a Ring group. So I will create my ring group and then in the call routing table which is called system Dials I believe I will search for an available DID and point that to the ring group?

Offline lundah

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Re: Longtime Mivoice 250 guy now thrust into 3300 world
« Reply #2 on: December 01, 2021, 11:02:38 AM »
Using Speed dials to map DID numbers to extensions is an old method. Since at least around MCD5 you could do this in the Direct Inward Dialing Service form instead.


 

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