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Mitel 6900 Series DECT Headset - Can't get to work on 6930..
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Topic: Mitel 6900 Series DECT Headset - Can't get to work on 6930.. (Read 2121 times)
cabarrushealth
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Mitel 6900 Series DECT Headset - Can't get to work on 6930..
«
on:
November 08, 2021, 04:48:42 PM »
Hello Folks, this one seems pretty simple. We've purchased our first 6900 series DECT Headset (Have two now) and tried on multiple 6930's and its never detected. I connected to the one 6940 we have and it works great. I posted some pics below - what am I missing? Thanks
6940
https://i.imgur.com/IK9rM0o.jpg
6930
https://i.imgur.com/2Dtn4sq.jpg
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lundah
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Senior Chief Grunt
Re: Mitel 6900 Series DECT Headset - Can't get to work on 6930..
«
Reply #1 on:
November 09, 2021, 10:13:33 AM »
Try doing a factory reset/"restore default" on the phone to force it to check for firmware and download the DECT firmware. That's fixed odd problems with those headsets for me in the past.
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cabarrushealth
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Re: Mitel 6900 Series DECT Headset - Can't get to work on 6930..
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Reply #2 on:
November 10, 2021, 03:15:46 PM »
Thanks for the reply....
I must of been a half a millimeter from it not being slid in all the way. I adjusted the two brass screws and pushed it in that tiny bit more and it worked.
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