Mitel Forums - The Unofficial Source
Welcome,
Guest
. Please
login
or
register
.
Did you miss your
activation email
?
1 Hour
1 Day
1 Week
1 Month
Forever
Login with username, password and session length
News:
Welcome to Mitel Forums. The Mitel resource - by techies, for techies...
Home
Help
Search
Calendar
Login
Register
Mitel Forums - The Unofficial Source
»
Mitel Forums
»
Mitel MiVoice Business/MCD/3300
»
Mitel 6900 Series DECT Headset - Can't get to work on 6930..
« previous
next »
Print
Pages: [
1
]
Go Down
Author
Topic: Mitel 6900 Series DECT Headset - Can't get to work on 6930.. (Read 2088 times)
cabarrushealth
Contributer
Posts: 26
Country:
Karma: +0/-0
Mitel 6900 Series DECT Headset - Can't get to work on 6930..
«
on:
November 08, 2021, 04:48:42 PM »
Hello Folks, this one seems pretty simple. We've purchased our first 6900 series DECT Headset (Have two now) and tried on multiple 6930's and its never detected. I connected to the one 6940 we have and it works great. I posted some pics below - what am I missing? Thanks
6940
https://i.imgur.com/IK9rM0o.jpg
6930
https://i.imgur.com/2Dtn4sq.jpg
Logged
lundah
Global Moderator
Hero Member
Posts: 1215
Country:
Karma: +66/-0
Senior Chief Grunt
Re: Mitel 6900 Series DECT Headset - Can't get to work on 6930..
«
Reply #1 on:
November 09, 2021, 10:13:33 AM »
Try doing a factory reset/"restore default" on the phone to force it to check for firmware and download the DECT firmware. That's fixed odd problems with those headsets for me in the past.
Logged
cabarrushealth
Contributer
Posts: 26
Country:
Karma: +0/-0
Re: Mitel 6900 Series DECT Headset - Can't get to work on 6930..
«
Reply #2 on:
November 10, 2021, 03:15:46 PM »
Thanks for the reply....
I must of been a half a millimeter from it not being slid in all the way. I adjusted the two brass screws and pushed it in that tiny bit more and it worked.
Logged
Print
Pages: [
1
]
Go Up
« previous
next »
Mitel Forums - The Unofficial Source
»
Mitel Forums
»
Mitel MiVoice Business/MCD/3300
»
Mitel 6900 Series DECT Headset - Can't get to work on 6930..
Sitemap
1
2
3
4
5
6
7
8
9
10