We have a SMS Short Code implemented inside Mitel Your Site Explorer. Is there any way we can do a text based analysis/text based conditioning on each SMS Messages we receive and trigger a preset reply back to to the user?
Let's say If the user send a message/keyword called "HELP" this should trigger a message that is pre-configured inside Mitel Your Site Explorer?
We are using Your Site Explorer Version 9.2.1.0
Any feedback/help is much appreciated. Thank you