Voicemail password config

[jnickrand]

Somehow our configuration changed that makes the user punch in a 10 digit code to access their voicemail. Where do I go in the system to make it only a four digit code required?

Nupoint Build 20.2.0.102.01
Micollab v10.0.31.252

[imanm93]

You can reset your voicemail PIN from the Mitel Account Portal.
Check the link below:
https://oneview.mitel.com/s/article/Reset-Your-Voicemail-PIN?language=en_US

[lundah]

You can reset your voicemail PIN from the Mitel Account Portal.
Check the link below:
https://oneview.mitel.com/s/article/Reset-Your-Voicemail-PIN?language=en_US

That's not even on the same platform.

[imanm93]

You can reset your voicemail PIN from the Mitel Account Portal.
Check the link below:
https://oneview.mitel.com/s/article/Reset-Your-Voicemail-PIN?language=en_US

That's not even on the same platform.

Sorry, My bad.
I'm not familiar with MiColab platform, and I just tried to help 
But on 3300 controllers there is a VM Option section which includes Passcode Length, there might be something like that on MiColab platform.