Author Topic: Mitel 5634 w/ Meraki  (Read 3105 times)

Offline squirrell777

  • Contributer
  • *
  • Posts: 20
  • Karma: +0/-0
    • View Profile
Mitel 5634 w/ Meraki
« on: October 11, 2021, 12:37:26 PM »
We've been using the Mitel 5624s with our Meraki wireless for a year or so now.  We've changed a couple units and everything goes fine.  The one thing that we MUST do is set the 802.11 protocol to only B/G for them to connect. 

We just purchased a 5634, but can't get it to connect.  There's no 802.11 option in these, only the band settings.

Anyone else have this issue and find a solution for it?  Another thing to note, i don't use a dock to program, just use the Admin panel on the phone itself.

Thanks!


Offline sunspark

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 986
  • Country: mx
  • Karma: +16/-1
    • View Profile
Re: Mitel 5634 w/ Meraki
« Reply #1 on: October 11, 2021, 12:40:50 PM »
You need the programmer + winpdm 3.15

Offline squirrell777

  • Contributer
  • *
  • Posts: 20
  • Karma: +0/-0
    • View Profile
Re: Mitel 5634 w/ Meraki
« Reply #2 on: October 11, 2021, 03:33:06 PM »
Awesome thx!  is the programming base the same between the 5624 and 5634?  Mitel 5624 Programmer, Part# 51301221

Also, where can i find WinPDM 3.15?  Can't find it anywhere in my Mitel portal.

Thx for the help!
« Last Edit: October 11, 2021, 03:42:32 PM by squirrell777 »

Offline sunspark

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 986
  • Country: mx
  • Karma: +16/-1
    • View Profile
Re: Mitel 5634 w/ Meraki
« Reply #3 on: October 11, 2021, 05:04:08 PM »
Awesome thx!  is the programming base the same between the 5624 and 5634?  Mitel 5624 Programmer, Part# 51301221

Also, where can i find WinPDM 3.15?  Can't find it anywhere in my Mitel portal.

Thx for the help!

Same progrmmer for both.
You can find the winpdm in the software download > wifi phones withe the 5634 firmware

Attached screenshot
« Last Edit: October 11, 2021, 05:08:32 PM by sunspark »

Offline sunspark

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 986
  • Country: mx
  • Karma: +16/-1
    • View Profile
Re: Mitel 5634 w/ Meraki
« Reply #4 on: October 11, 2021, 05:09:25 PM »
Attached

Offline squirrell777

  • Contributer
  • *
  • Posts: 20
  • Karma: +0/-0
    • View Profile
Re: Mitel 5634 w/ Meraki
« Reply #5 on: October 15, 2021, 08:46:29 AM »
No option for that with the 5634 in my WinPDM


Offline sunspark

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 986
  • Country: mx
  • Karma: +16/-1
    • View Profile
Re: Mitel 5634 w/ Meraki
« Reply #6 on: November 08, 2021, 09:31:42 AM »
maybe becaue we don't have the same version.
you need to download the winpdm from Mitel software download center.

Offline squirrell777

  • Contributer
  • *
  • Posts: 20
  • Karma: +0/-0
    • View Profile
Re: Mitel 5634 w/ Meraki
« Reply #7 on: November 17, 2021, 03:51:51 PM »
I'm using WinPDM straight from Mitel.  It's v 3.15.3

Are you sure you're looking at a 5634 and not a 5624?  The 5624 has that option both on set and PDM, but the 5634 doesn't have on either.

Offline sunspark

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 986
  • Country: mx
  • Karma: +16/-1
    • View Profile
Re: Mitel 5634 w/ Meraki
« Reply #8 on: November 18, 2021, 04:52:34 AM »
in the winpdm v3.15.3 there is no 5634 option in the template.
so i use the 5624 template for my 5634 and it works.


 

Sitemap 1 2 3 4 5 6 7 8 9 10