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Author Topic: Help files unavailable after upgrade  (Read 943 times)

Offline edbmam

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Help files unavailable after upgrade
« on: October 07, 2021, 02:30:19 PM »
Upgraded the controller from a 6 version to the 8 version but when you try to access online help it say unavailable or something like that.
Is the controller Offline??
What is the precondition to access the online help??

Thanks!!
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Offline edbmam

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Re: Help files unavailable after upgrade
« Reply #1 on: October 07, 2021, 04:29:37 PM »
We might not have waited long enough.  It is working properly now.
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Offline johnp

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Re: Help files unavailable after upgrade
« Reply #2 on: October 08, 2021, 04:52:16 PM »
I ran into the same issue a couple of days ago. Seems like you have to wait as I did open a ticket, downloaded the help files from doc center, shared with customer. He responded that it was working correctly. So I closed my ticket Yes this was a 6 to 8 upgrade
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