MiVoice Border Gateway Teleworker License Install

[mdoolittle]

Hello,

  I'm new to supporting the MBG and I need to add additional teleworker licenses.  Through my Mitel rep I ordered additional licenses.  I've allocated them to the MBG via the AMC.  However, I'm not sure how to get them applied to the MBG.  I have some 3300 PBXs that I know I have to go in and resync the PBX to the AMC to get the updated license count, I assume it is the same with the MBG. I just don't know how to do that sync.  Any help would be greatly appreciated.

[dilkie]

should happen automatically on the next sync.. but you can force a sync anytime in the admin panel

[mdoolittle]

Ok, found it.  On the MBG under the ServiceLink tab is a sub tab of "Status".  Within that Status tab is a syn button.

Come on Mitel, put this somewhere that make more sense.  How about putting it under, oh I don't know, the tab labeled Licensing, or maybe on the dashboard next to the license count.  Why put it under a tab that makes absolutely no sense.

[dilkie]

because that's an msl feature and common to all the applications. MBG is only one application.

[acejavelin]

Ok, found it.  On the MBG under the ServiceLink tab is a sub tab of "Status".  Within that Status tab is a syn button.

Come on Mitel, put this somewhere that make more sense.  How about putting it under, oh I don't know, the tab labeled Licensing, or maybe on the dashboard next to the license count.  Why put it under a tab that makes absolutely no sense.

Most of the time this happens automatically every 4 hours... Typically what we do is apply them in AMC and then call the customer and tell them they will be active tomorrow morning... No manual sync required.