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MiVoice Office 250/Mitel 5000
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how to transfer an active call to a voicemail box??
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Topic: how to transfer an active call to a voicemail box?? (Read 1277 times)
lordheetsink
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how to transfer an active call to a voicemail box??
«
on:
March 30, 2021, 01:56:47 PM »
we use an Office 250 and we have a few general mailboxes for specific STAR applications. no handset associated with the extension. can you transfer an active call to a STAR voice mail box? We get errors when we attempt this.
thanks in advance!
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DND ON
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Re: how to transfer an active call to a voicemail box??
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Reply #1 on:
March 30, 2021, 04:26:23 PM »
Press the Voice Mail key, not the transfer key. Enter mailbox number, hang up.
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acejavelin
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High-tech, heavy metal redneck!
Re: how to transfer an active call to a voicemail box??
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Reply #2 on:
March 30, 2021, 10:33:43 PM »
Remember your Voicemail Key is not your Message key... The Voicemail key should be a DSS/BLF of the Voicemail Application's extension.
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lordheetsink
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Re: how to transfer an active call to a voicemail box??
«
Reply #3 on:
March 31, 2021, 02:22:04 PM »
thanks! we use a soft key to an application for voicemail, not either of the physical buttons on the 5320 handset.
using that with the caller on the line does the trick.
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