Author Topic: Incoming Call trace  (Read 3198 times)

Offline rkowals

  • Jr. Member
  • **
  • Posts: 40
  • Country: us
  • Karma: +0/-0
    • View Profile
Incoming Call trace
« on: March 04, 2021, 11:41:00 AM »
Is there a way I can pull a log from the system to see what incoming calls have been made to an internal phone on a specific day? 


Offline acejavelin

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 4099
  • Country: us
  • Karma: +133/-0
  • High-tech, heavy metal redneck!
    • View Profile
    • Like what I do and wanna help out? Send me a donation!
Re: Incoming Call trace
« Reply #1 on: March 04, 2021, 03:50:19 PM »
Is there a way I can pull a log from the system to see what incoming calls have been made to an internal phone on a specific day?
Not exactly, but there may be a way depending on the system we are talking about and how far back it is... The SX2000 has about a 20000 call SMDR buffer that is searchable to some degree, but likely not to the granularity you want, 20k records might be a day or a few weeks depending on the size and call volume of the system. The SX200 really doesn't have that built in. Either could with an external call reporting devices/computer.

Offline rkowals

  • Jr. Member
  • **
  • Posts: 40
  • Country: us
  • Karma: +0/-0
    • View Profile
Re: Incoming Call trace
« Reply #2 on: March 05, 2021, 01:21:13 PM »
I was reading elsewhere in the forum about accessing the SMDR via the console port and going to LOGS>PRINT>SMDR, but my luck I don't have the SMDR option in that print menu.  Thanks for the info.


 

Sitemap 1 2 3 4 5 6 7 8 9 10