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Author Topic: virtual number as a key system - doesn't show caller name  (Read 882 times)

Offline hamed_vrz

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virtual number as a key system - doesn't show caller name
« on: March 01, 2021, 02:53:22 AM »
I programed a virtual number (2072) with a Name, as a key system (single line) for a 5320 mitel phone.
but when user dials via this number (2072) , called phone doesn't show name of virtual user.
Can anyone help me to resolve the problem??
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Offline sunspark

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Re: virtual number as a key system - doesn't show caller name
« Reply #1 on: March 01, 2021, 04:13:35 AM »
create the same number in : directory number
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Offline ZuluAlpha

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Re: virtual number as a key system - doesn't show caller name
« Reply #2 on: March 01, 2021, 11:50:29 AM »
Users and Devices > Telephone Directory Management > Telephone Directory is where I create names for DN's without endpoints.
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