Mitel 5340e blocking certain numbers

[amy0001]

Hello,

Is it at all possible to block incoming calls from certain numbers without using any software, just by using the telephone/codes alone. I have the main telephone where all incoming calls come in and I would like to know if this is possible.

[Tech Electronics]

Amy,

That would require you system to use the Trunk-Related Information > Call Routing Tables and change the Call Routing Key to Outside Party Number to take the Incoming Number and block the numbers you don't want to come in and allow all others.

Let's say you wanted to block 555-555-1234 and allow all other calls.

The first entry would be 5555551234 routed to Call Routing Announcement that hangs-up on the caller.

The second entry would be + that routes to what the call would originally go to; depending on the Trunk Group this could be static or another Call Routing Table using the Call Routing Key of Trunk Number.

The third entry would be E that routes to what the call would originally go to; depending on the Trunk Group this could be static or another Call Routing Table using the Call Routing Key of Trunk Number.

Thanks,

TE

[amy0001]

How do I access this part of the telephone without computer related software just the telephone alone

Amy,

That would require you system to use the Trunk-Related Information > Call Routing Tables and change the Call Routing Key to Outside Party Number to take the Incoming Number and block the numbers you don't want to come in and allow all others.

Let's say you wanted to block 555-555-1234 and allow all other calls.

The first entry would be 5555551234 routed to Call Routing Announcement that hangs-up on the caller.

The second entry would be + that routes to what the call would originally go to; depending on the Trunk Group this could be static or another Call Routing Table using the Call Routing Key of Trunk Number.

The third entry would be E that routes to what the call would originally go to; depending on the Trunk Group this could be static or another Call Routing Table using the Call Routing Key of Trunk Number.

Thanks,

TE

[Tech Electronics]

Amy,

You would need the DB Programming Software to do this. There is nothing you can do at your phone except to Divert the Call (Default FC: 331) or Answer and Hangup.

Thanks,

TE