Yes, I get that but I was curious if Mitel has tools to determine who actually uses it. These users demanded it at one time and are executives. If I suspect they don't use it and pull the license back... boy would they be upset if they go to use it and doesn't work. If I had something to tell me that the app on the phone was used for X minutes... or the app on the PC was used for X minutes, it would make this much easier. If not, yes, I'll have to bump heads.
We have a process for Zoom for this.. If the user doesn't have any meetings that qualify for the Pro account over a month's time, we pull the license and bump them down to a free license. This has saved us thousands. Figured Mitel would have this feature, but I guess not.