mass user edit

[rugsy]

Hi all
trying to change the first and last names of about 200 devices that are currently assigned extensions.
When i tried uploading the CSV i get an error that says the directory number exists. Whilst this is true, I'm doing something wrong I guess. Is there a way to bulk edit fields?

[Mitel100]

If it is just the names being changed, then do this in the Telephone Directory using the CSV import for this form.

[ralph]

If it is just the names being changed, then do this in the Telephone Directory using the CSV import for this form.

I'm not sure this will work.   I believe that when you import via CSV it is an add and not an edit.  So you'll end up with 2 user name and extension numbers for each device.

In this case I'm not sure it's going to be that easy.

Ralph

[rugsy]

importing via the address book worked, cheers!
on that note, as a quick side question/follow up

I'd like to mass change the 'secondary element' for all devices. any ideas?

[alex053]

to change the secondary element on all users this is what i do:

change the secondary element on one user manually
export all users from the Users and devices area
you will see that there is a secondary element column.  copy the information from the extension you manually changed to all other extensions
save the csv
import it

[edgio82]

Hello guys, I know it's few down the road on this thread, but I'm facing the same challenge, as described at first in here, to edit in mass, a group of 1000 users, for their last names.
I see in here the last post said, to go the Address book and change it thru an import from a CSV, and for sure that would work for me too, but I don't find that function on the version I'm running 9.1.3 FP2
Any help on how to do this changes?
Thanks in advanced!
Gio