Author Topic: Backup Mivb from MSL  (Read 1438 times)

Offline sunspark

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Backup Mivb from MSL
« on: January 15, 2021, 01:16:17 PM »
when i try to backup the Mivb from MSL : an error has occured while preparing the system for backup. Plese see log for more information.

Does any one know the name of the logs to check in the "view log files" ?



Offline kokolino23

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Re: Backup Mivb from MSL
« Reply #1 on: January 15, 2021, 01:36:33 PM »
What happens if you monitor the MiVB via putty?
Anything in the MiVB logs?
You can do a backup from ESM or just do a full MSL backup.

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Offline sunspark

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Re: Backup Mivb from MSL
« Reply #2 on: January 15, 2021, 02:14:12 PM »
we are using Ex controller
from Esm it works
but not from MSL , i downloaded all logs and found :

"failureCauses" : "Failed to backup gateways' configuration, No response while executing Conf.ImageFileName=\"MxBackup-192.168.10.15-20210512928\", result: ",

Offline sunspark

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Re: Backup Mivb from MSL
« Reply #3 on: January 21, 2021, 05:55:14 PM »
Fixed in 9.1 so need to upgrade


 

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