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Author Topic: Change Auto attendant options  (Read 941 times)

Offline DorsetVoiceandDataLtd

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Change Auto attendant options
« on: December 19, 2020, 01:05:22 AM »
Mitel 3300 R4.
 Need to change options on front of house message  1 2 and 0
System has analogue lines incoming calls route to auto attendant  7778 plays system greeting but only option 0 works
Where do I change / amend options 1 and 2


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Offline lundah

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Re: Change Auto attendant options
« Reply #1 on: December 21, 2020, 12:04:45 PM »
Depends on where the auto attendant lives. Are you using embedded VM, NuPoint, or something else for voice mail?
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Offline DorsetVoiceandDataLtd

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Re: Change Auto attendant options
« Reply #2 on: December 21, 2020, 01:25:57 PM »
Not using embedded or multi level as both blank, I can access system greeting via administrators mail box 9999
When I dial VM group 7779 plays greeting
When option 1 or 2 I get nu tone.

Any ideas


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Offline lundah

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Re: Change Auto attendant options
« Reply #3 on: December 21, 2020, 11:02:49 PM »
Can't really help until you tell us what system/device the auto attendant is on.
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