Author Topic: Changing phone model from Digital to VOIP  (Read 3407 times)

Offline rkowals

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Changing phone model from Digital to VOIP
« on: January 15, 2021, 12:28:30 PM »
In Form 09, I want to change the phone from a digital to VOIP, the system won't  let me change it over via the mac address for the replacement phone, the Device Type shows an *4025 in the display column.  I'm not sure why it has the * in the filed, anyone?


Offline johnp

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Re: Changing phone model from Digital to VOIP
« Reply #1 on: January 15, 2021, 01:02:03 PM »
Cannot program an ip set on a digital port

Offline acejavelin

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Re: Changing phone model from Digital to VOIP
« Reply #2 on: January 15, 2021, 03:32:21 PM »
You have to delete the digital set and then build it as a new IP set... Meaning all groups, key appearances, DSS/BLF's on other phones, etc. No other way, sorry.

Offline rkowals

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Re: Changing phone model from Digital to VOIP
« Reply #3 on: January 18, 2021, 10:48:56 AM »
Thanks, I didn't think it was possible to keep the settings, just needed to verify.  Is there a way I can gleam the information off the old set and reprogram the new replacement phone so that it does work the same way?  Something in laymen's terms, I'm not much of a phone tech.

Offline johnp

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Re: Changing phone model from Digital to VOIP
« Reply #4 on: January 18, 2021, 03:09:46 PM »
you can change the number on the old set. Then compare

Offline rkowals

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Re: Changing phone model from Digital to VOIP
« Reply #5 on: January 20, 2021, 03:53:59 PM »
I don't want to break anything that I can't fix.  Documentation is pretty poor.  I'm not finding anything on why there is an *+ phone type in the Desktop Device Assignments - 09 Form.  Ones I do see are for the sites Admin Asst.  I need to duplicate that if I swap phone type.

Offline acejavelin

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Re: Changing phone model from Digital to VOIP
« Reply #6 on: January 21, 2021, 12:05:14 AM »
I don't want to break anything that I can't fix.  Documentation is pretty poor.  I'm not finding anything on why there is an *+ phone type in the Desktop Device Assignments - 09 Form.  Ones I do see are for the sites Admin Asst.  I need to duplicate that if I swap phone type.
My mind is a little fuzzy here because I haven't touched a 200 in years, but I think a * next to the phone type indicates they have one or more PKM's attached to the phone.

Offline rkowals

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Re: Changing phone model from Digital to VOIP
« Reply #7 on: January 22, 2021, 12:40:57 PM »
I'll look into that.

Thanks

Offline johnp

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Re: Changing phone model from Digital to VOIP
« Reply #8 on: January 22, 2021, 06:22:26 PM »
Yes the * means pkm


 

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