Hello!
A temporary business need has presented itself where we have two external extensions that needs to forward only 'external inbound' calls. 4 digit internal calls to this number would not change.
example below: assume 5555551234 (x1234) is extension that needs rule applied
...jane doe dials 4 digit internal 1234 -> no change x1234 rings normally
...baby doe calls from outside facility direct to operator, and is then forwarded to x1234 -> no change x1234 rings normally
...john doe calls from outside facility direct to 5555551234 -> call forwards
Anyone have any experience or guidance on making this work, i am not finding a solution??
Thanks in advance for feedback!
Jason