Hello All,
Spent a lot of time trying to figure out what is causing this.
I have a few phones/extensions that will ALWAYS record the correct caller ID # of a caller, in the email that is forwarded that displays
"Voice Message From xxxXXXxxxx"
However,
I have a few extensions that for the life of me cannot figure out why, but OCCASIONALLY, show "Voice Message From 801"
"Voice Message From 802"
"Voice Message From 803"
"Voice Message From 804"
"Voice Message From 805"
These are our voicemail ports.... 801-806
I have read others mention to check your voicemail ports COS, however when i go to check Ext 801's COS, it does not exist as a mailbox, so there is nothing for me to check.
Where would i check the COS for the "Voicemail Ports" in our case 801-806? I do not see them under users and services
The COS of the phones that have the issue and those that do not, all match...
Thank you!