We recently updated our Mitel 3300 to release level 8.0 SP3, with active software load 14.0.3.51 and our Micollab voice mail server to build 19.1.1.102.01
Since updating the firmware on our controller and voice mail server we have had some strange issues.
1. some group mailboxes are having "phanton voice mails" where the group mailbox MWI is flashing, when they press the MWI it does not call the voice mail box.
2. some group mailboxes MWI is flashing, however there are no messages in the mailbox
3. some group mailboxes MWI does not flash, however there are message in the mailbox
This is happening with mailboxes that reside on the MiCollab and mailboxs are are embedded on the controller. This issue only happened after updating the firmware.
The only way I can resolve these issues is by rebuilding the mailbox, which is only a temporary fix. Has anyone else experienced a similar issue?
