6940 Options Menu

[brogerson]

When I press the Options key I get two pages of menu options and the option to login to advanced menu options.

I have a phone on a different PBX and I get only 4 options after pressing the key and I need to login to Advanced to get the rest of the menu.

Both phones have the same firmware version but are on two different systems.

[acejavelin]

Sounds like the "new" system isn't setup for this yet. A password must be defined for Phone Administrator Access for this to work.

The access to the sets "Advanced" settings menu is controlled via the MiVB "System Security Management" form of the System Administration tool. Using the "Phone Administrator Passcode" field.

By default when a 69xx series set powers up, the access code for the "Advanced" menu in the 69xx set is 73738 (or RESET by keying the letters) but as soon as the set has registered with an MiVB system it will adopt the value configured in the Phone Administrator Passcode field of the System Security Management form.

This passcode is also required if you wish to access the diagnostics web page of the set, where it acts as the password for the user login.

[sarond]

This can be caused by COS. "Enable Device Configuration" must be 1-5, not 0.

If you have access to Mitel KMS there is an article. QA1849

[mark.vanderheijden]

And in pre 9 version it is called "Long press key timer"