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Author Topic: Error deploy users with Micollab  (Read 2677 times)

Offline MiSam

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Error deploy users with Micollab
« on: October 05, 2020, 12:27:43 PM »
Hi Everyone,

I got the following error (Failed to create group (MDUG_STANDARD)) when I try to create a users from the Micollab.
I have the enough licenses for IP devices and Multi- devices.

Regards,
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Offline mark.vanderheijden

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Re: Error deploy users with Micollab
« Reply #1 on: October 06, 2020, 08:35:19 AM »
The users you are configuring have a service level of Multi-Device?
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Offline MiSam

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Re: Error deploy users with Micollab
« Reply #2 on: October 06, 2020, 01:59:00 PM »
Yes its Multi-Device service Level, pelase find the setting for the user template in the attached files

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Offline sunspark

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Re: Error deploy users with Micollab
« Reply #3 on: October 06, 2020, 02:27:55 PM »
can u show us licence information form ?

maybe you don't habe enough licences.
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Offline lundah

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Re: Error deploy users with Micollab
« Reply #4 on: October 07, 2020, 01:11:38 PM »
Double check your licensing, I bet you're out of multi-device licenses on the MiVB.
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