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Author Topic: can you see active calls on Mitel Connect Director  (Read 2791 times)

Offline lordheetsink

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can you see active calls on Mitel Connect Director
« on: March 08, 2021, 04:53:26 PM »
acquired a small business with an old ShoreTel/Mitel on-prem PRI. callers complain about dead air, no pickups.
remote workers are using soft phones (Mitel Connect app with headsets) over a VPN.
can I see who is signed in?
can I see active calls?
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