Author Topic: Find the routing of a DID  (Read 1060 times)

Offline BobbyMitel

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Find the routing of a DID
« on: September 09, 2020, 03:43:46 PM »
Hi All -

I have a DID that is supposed to go straight to an extension 1234---->4321.  When I dial 1234 internally, it goes to 4321.  When I dial the DID that it's attached to 555-555-1234, it rings to a cell phone number.  There is nothing in call fwding or system speed dials.  Call fwding on the set is not enabled.  There are no multi device setups.  Nothing in call rerouting or DID Service....

I am confused as to how it's rerouting to the cell phone.  Anyway for me to trace it in maintenance commands?  Or any idea what could cause this?

Thanks


Offline sunspark

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Re: Find the routing of a DID
« Reply #1 on: September 09, 2020, 03:54:01 PM »
Inward dialing

Offline BobbyMitel

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Re: Find the routing of a DID
« Reply #2 on: September 09, 2020, 04:20:17 PM »
SunSpark... You're right!  I completely missed it!  The DID was tied to some erroneous call flow from years ago that someone setup.  Thanks for the help. 

Offline mark.vanderheijden

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Re: Find the routing of a DID
« Reply #3 on: September 10, 2020, 03:10:47 AM »
And you can use the command CRS QUERY DID "XXXX"


 

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