Hi All -
I have a DID that is supposed to go straight to an extension 1234---->4321. When I dial 1234 internally, it goes to 4321. When I dial the DID that it's attached to 555-555-1234, it rings to a cell phone number. There is nothing in call fwding or system speed dials. Call fwding on the set is not enabled. There are no multi device setups. Nothing in call rerouting or DID Service....
I am confused as to how it's rerouting to the cell phone. Anyway for me to trace it in maintenance commands? Or any idea what could cause this?
Thanks