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MiVoice Office 250/Mitel 5000
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Converting a Phantom to a regular extension
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Topic: Converting a Phantom to a regular extension (Read 1141 times)
NoPoYo
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Converting a Phantom to a regular extension
«
on:
June 03, 2020, 03:01:43 PM »
Hi,
I have a user who's been using the same phantom extension for years but, will now be working in the building and has requested to transfer both his phantom extension and direct dial number to his new desk phone. What's the best way to do that?
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Re: Converting a Phantom to a regular extension
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Reply #1 on:
June 03, 2020, 06:33:07 PM »
Delete everything and start from scratch. Make sure to unassign the DID first, so the CRT doesn’t become corrupted.
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NoPoYo
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Re: Converting a Phantom to a regular extension
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Reply #2 on:
June 03, 2020, 06:44:33 PM »
That was my idea also. But, will deleting the phantom replace the extension in the phone list?
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Re: Converting a Phantom to a regular extension
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Reply #3 on:
June 04, 2020, 08:59:12 PM »
I don’t understand the question.
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Converting a Phantom to a regular extension
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