Hoping someone could clear up some confusion for me. Working with MiCollab 7.3 softphones and if there setup with UC Endpoint and SIP Device Capabilities 71 it seems like I should be able to do a conference call with 3 people by hitting consult then conference. This isn't working so far and I've given the soft phone 4 multiline keys of their main line. What am I missing? Should I be using generic SIP and 71?
Here's how I understand it.
Generic SIP or UC Endpoint using 71 is for SIP soft phones or SIP physical phone like a Crestron?
If I want to make the soft phone use MiNet then I use a 5020 and create a fake mac and tweak my COS to fit my needs with no SIP Device capabilities setup.
is that accurate?
thanks for any help.
