I'm trying to setup a Ring Group with 2 members and have it go to voicemail, if they don't answer. I've seen several threads on this, but nothing has worked for me so far.
I have a DID line that forwards to Ring Group 8000.
Set the Overflow Point to 7997.
7997 is setup as a mailbox in NuPoint Web Console.
Per one suggestion, I added 8000 to the Alternate Extension #1 for the 7997 mailbox. This setup rings the Ring Group, but never hits the 7997 voicemail (I waited for the timers to expire). I also saw some suggestions to use a NameTag Hunt Group as part of the setup. I tried this but also did not work.
Goal - I want calls to the DID to ring the two members - and go to a voicemail mailbox if no answer.
Any suggestions for an easy setup?