I will soon need to set up phantoms that are forwarding to mobile numbers from outside of the office, so I won't have physical access to a phone that I can set the forward up on with features codes.
At the moment the best way I can see of doing this remotely is changing my user's main extension to the phantom in DB programming, settings the forward in the web portal, then changing my main extension back to my actual extension. Is there an easier way of doing this? Perhaps the ability to control any extension from the web portal without needing to set it as my main one (I have Customer Configurator access).