Author Topic: Maximum number of Group Park keys reached  (Read 1096 times)

Offline madmanxing

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Maximum number of Group Park keys reached
« on: March 24, 2020, 12:31:10 PM »
Hi all,
We have a 3300 CXII

with 5330e IP phones.

Recently i setup some new phones we purchased, in Teleworker mode.

Now, this error message i am getting, is when copying keys from existing phones, to these 2 in particular.
copying standard,  multicall line types, and group park keys, that exist on all other 100 ish 5330e IP phones in our org.

these 2 phones, i am getting the error message after copying keys,   "Maximum Number of Group Park keys reached for this park destination DN"

i was able to copy the keys from my phone to another older phone, but these new phones, kept getting this error, even when i had only 1 group park key checked to copy.


The class of service is the same as the phone i am copying from.
I have a feeling this might have something to do with the firmware version on the phones, as these are newer phones we purchased in the last year, the existing phones we have had for along time.

I am a little lost and could use some help or advice.
Thank you all!


Offline lundah

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Re: Maximum number of Group Park keys reached
« Reply #1 on: March 27, 2020, 09:53:37 PM »
The CXII allows 64 appearances of a group park across the system. I'm guessing you have hit that limit.

I have the same issue on a customer I'm in the process of building, but on a vMiVB, where the limit is 250 appearances per group park.


 

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