3300 Techs,
Here is a question I am not sure how to answer and I am not positive this would be the correct forum or if it should be in the Application forum.
A user has a Prime DN of 1234 and several Non-Prime DN Multicall Keys that Ring [2911] or Delay Ring [2732, 2833] based on answer patterns.
The Prime DN is soon to be routed through MiCollab's MBG to be Recorded by MiVCR [OAISYS] for all of its calls.
Will the calls they answer on the Non-Prime DN Multicall Keys be recorded the same as it was on their Prime DN?
If they wouldn't be how would you setup the Non-Prime DNs to ring the phone the way they currently do but actually be answered by their Prime DN so it is recorded by the MiVCR?
Thanks,
TE
