Author Topic: Can't self program PKM695  (Read 1562 times)

Offline Chicken

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Can't self program PKM695
« on: February 14, 2020, 09:56:58 AM »
Hi guys,

Is it normal not to be able to program keys in the PKM695 connected to a 6920 directly? The only way I can program speed dials is through the MiVoice Business Web interface.

Am I missing a setting somewhere?

Thanks for your help.


Offline lundah

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Re: Can't self program PKM695
« Reply #1 on: February 14, 2020, 07:23:07 PM »
Make sure the Long Key Press (v8.x) or Enable Device Configuration (v9.x) is greater than 0 in Class of Service. That value is the timer you have to press and hold the line key for to be able to program it.

Offline Chicken

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Re: Can't self program PKM695
« Reply #2 on: February 18, 2020, 08:15:53 AM »
Make sure the Long Key Press (v8.x) or Enable Device Configuration (v9.x) is greater than 0 in Class of Service. That value is the timer you have to press and hold the line key for to be able to program it.

It's currently set to 2 (I had changed it from 3 to 2 seconds). If I hold down a key on the phone itself (connected to the PKM), I can program a speed dial, if I hold a key on the PKM, nothing happens.

Just curious if that's normal behavior for those who have a PKM 695.

Offline sunspark

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Re: Can't self program PKM695
« Reply #3 on: February 19, 2020, 04:47:09 PM »
Only from esm

Offline Chicken

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Re: Can't self program PKM695
« Reply #4 on: February 19, 2020, 05:59:22 PM »
Only from esm

It can only be done from the web interface?


 

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