Author Topic: Unable to get Gamma SIP working on Mitel 5000  (Read 1986 times)

Offline Ryanc

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Unable to get Gamma SIP working on Mitel 5000
« on: November 19, 2019, 10:54:02 AM »
Hi, I am having some trouble setting up Gamma SIP on a Mitel HX running V6.3. No SIP traffic seems to be hitting the system but one thing that I noticed in the SIP logs is this:

[2019-11-19 15:30:23 SIPT_DEVICE] handleSIPKeepaliveProvisioningUpdate enter
[2019-11-19 15:30:23 SIPT_DEVICE] handleSIPKeepaliveProvisioningUpdate : UATK not initialized. Returning.
[2019-11-19 15:30:31 SIPT_DEVICE] handleSIPRegistrarProvisioningUpdate enter
[2019-11-19 15:30:31 SIPT_DEVICE] handleSIPRegistrarProvisioningUpdate : UATK not initialized. Returning.
[2019-11-19 15:30:33 SIPT_DEVICE] handleSIPKeepaliveProvisioningUpdate enter
[2019-11-19 15:30:33 SIPT_DEVICE] handleSIPKeepaliveProvisioningUpdate : UATK not initialized. Returning.
[2019-11-19 15:30:41 SIPT_DEVICE] handleSIPRegistrarProvisioningUpdate enter
[2019-11-19 15:30:41 SIPT_DEVICE] handleSIPRegistrarProvisioningUpdate : UATK not initialized. Returning.
[2019-11-19 15:30:53 SIPT_DEVICE] handleSIPKeepaliveProvisioningUpdate enter
[2019-11-19 15:30:53 SIPT_DEVICE] handleSIPKeepaliveProvisioningUpdate : UATK not initialized. Returning.
[2019-11-19 15:31:01 SIPT_DEVICE] handleSIPRegistrarProvisioningUpdate enter
[2019-11-19 15:31:01 SIPT_DEVICE] handleSIPRegistrarProvisioningUpdate : UATK not initialized. Returning.
[2019-11-19 15:31:03 SIPT_DEVICE] handleSIPKeepaliveProvisioningUpdate enter
[2019-11-19 15:31:03 SIPT_DEVICE] handleSIPKeepaliveProvisioningUpdate : UATK not initialized. Returning.
[2019-11-19 15:31:11 SIPT_DEVICE] handleSIPRegistrarProvisioningUpdate enter
[2019-11-19 15:31:11 SIPT_DEVICE] handleSIPRegistrarProvisioningUpdate : UATK not initialized. Returning.
[2019-11-19 15:31:23 SIPT_DEVICE] handleSIPKeepaliveProvisioningUpdate enter
[2019-11-19 15:31:23 SIPT_DEVICE] handleSIPKeepaliveProvisioningUpdate : UATK not initialized. Returning.
[2019-11-19 15:31:31 SIPT_DEVICE] handleSIPRegistrarProvisioningUpdate enter
[2019-11-19 15:31:31 SIPT_DEVICE] handleSIPRegistrarProvisioningUpdate : UATK not initialized. Returning.
[2019-11-19 15:31:33 SIPT_DEVICE] handleSIPKeepaliveProvisioningUpdate enter
[2019-11-19 15:31:33 SIPT_DEVICE] handleSIPKeepaliveProvisioningUpdate : UATK not initialized. Returning.

This seems to be non stop and I suspect my problems might lie with this error message. Any idea what this means and how to fix this? Any help is appreciated.
« Last Edit: November 19, 2019, 10:55:50 AM by Ryanc »


Offline NEPhoneGuy

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Re: Unable to get Gamma SIP working on Mitel 5000
« Reply #1 on: November 19, 2019, 01:24:23 PM »
Might confirm that the SIP stack is enabled on the system. On later versions by default, it's toggled off.

System->IP Settings->Advanced IP Settings->SIP UDP Listening Port Enable needs to be set to 'Yes'

Offline sarond

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Re: Unable to get Gamma SIP working on Mitel 5000
« Reply #2 on: November 20, 2019, 01:01:01 AM »
Might confirm that the SIP stack is enabled on the system. On later versions by default, it's toggled off.

System->IP Settings->Advanced IP Settings->SIP UDP Listening Port Enable needs to be set to 'Yes'

And don't forget to reboot system as it doesn't take affect until after that.

Offline Dogbreath

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Re: Unable to get Gamma SIP working on Mitel 5000
« Reply #3 on: December 24, 2019, 11:28:35 AM »
FWIW, you don't register with Gamma as such, it's IP-authenticated.


 

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