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Author Topic: Teleworker stuck on Applications Loading  (Read 1863 times)

Offline Josh7

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Teleworker stuck on Applications Loading
« on: February 03, 2020, 05:10:30 PM »
Hi,

I have an issue whereby our teleworker 5300 series phones are stuck on "Application Loading" after booting up.

Appreciate any assistance

Thanks
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Offline Tech Electronics

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Re: Teleworker stuck on Applications Loading
« Reply #1 on: February 03, 2020, 06:41:28 PM »
Josh7,

Make sure that all of the ports required for the 53xx series phones are allowed in and out of your firewall.

I have had this happen several times and it is always the firewall blocking ports; most likely SAC 3998 [TCP].

Thanks,

TE
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