Hello all.
Apologies if there is an answer to this, I searched all afternoon yesterday and was unable to find anything. Also, I am fairly new to supporting Mitel, and the greybeards here have never seen this issue either.
We have a single client, whenever he opens his MiCollab Client, 7.3, every call in his call log opens a "Call Window" and then closes out, starting from his oldest call until his newest call.
A few things we have tried already:
1. Renaming the folder in his AppData, C:\Users\jweymouth.VERGE\AppData\Roaming\Mitel\UC
2. Verifying settings within his account setup
I would appreciate any advice you could give me on the matter.