Incorrect date and time on phones

[Josh7]

Hi,

We have a site that uses 6930 &  6940 phones and they connect to the Mitel 250 DB via the MCS server.

After setting the phones up, we noticed that the time & date on some of the 6930 & 6940 phones were incorrect. The rest were showing the correct time& date though. I have checked and confirmed that both the time and date on the Mitel 250 and MCS server are correct and I am not really sure what is causing those phones to show an incorrect time/date. The firmware on all phones are up to date as well.

Appreciate any assistance on the above matter.

Thanks,
Josh

[Tech Electronics]

Josh7,

You may want to verify if there is an SNTP service running that the phones could be talking to. Other than that I can't think of anything that would be making that change unless you had a PS-1 as well; if so check the time on that.

Thanks,

TE

[jbbts]

There are local settings in the phone for time/date, you may want to take a look at those.   We had some phones that pulled the time via SNTP and others that just wouldn't.   I think the issue was they were set to us a time server, but different time servers.   

Once we changed all of the phones to use the same time server (Googles) our issue went away.