Author Topic: Personal ring group(twinning skype) question  (Read 785 times)

Offline PC77375

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Personal ring group(twinning skype) question
« on: December 13, 2019, 11:37:36 AM »
I've been working on creating a twinning scenario with Skype enterprise voice and everything is working great except for cloud voicemail. The PRG includes the Mitel deskphone and EHDU with the Skype ext(routed over SIP trunk). The personal ring group seems to be an attended feature and it is not happy when the skype cloud voicemail timer expires and cloud voicemail takes the call. The voicemail does work, but I believe that there is no acknowledged disconnect to the Mitel. After the recorded message, there is about 1 minute of dial tone included with the message. Does anyone know of an option/setting that can be changed or another better way to approach this?


 

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