Author Topic: Testing of MOH on 3300  (Read 2150 times)

Offline rgardeck

  • Jr. Member
  • **
  • Posts: 44
  • Country: us
  • Karma: +0/-0
    • View Profile
Testing of MOH on 3300
« on: November 27, 2019, 09:21:19 AM »
Hello, I know this should be an easy one, but I just cannot seem to find the answer anywhere.
We have uploaded an MP3 file to the 3300 for MOH.
I simply want to play the file through one of our 6940 phones to see how it sounds.
Is there a special key or feature code I can use to play the MOH file?
I could easily do this with our old Inter-tel system, but I cannot find a way to do this on the Mitel.


Offline NEPhoneGuy

  • Global Moderator
  • Sr. Member
  • *****
  • Posts: 218
  • Country: us
  • Karma: +5/-0
    • View Profile
Re: Testing of MOH on 3300
« Reply #1 on: November 27, 2019, 09:23:48 AM »
Call your cell and hit hold?

Offline rgardeck

  • Jr. Member
  • **
  • Posts: 44
  • Country: us
  • Karma: +0/-0
    • View Profile
Re: Testing of MOH on 3300
« Reply #2 on: November 27, 2019, 09:51:08 AM »
Agreed, but nothing easier for a CFO who can't grasp that procedure?

Offline sarond

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 1404
  • Country: au
  • Karma: +73/-0
    • View Profile
Re: Testing of MOH on 3300
« Reply #3 on: November 28, 2019, 12:31:30 AM »
There is a key called "Music" that you can program.

I think it may do what you want.

Offline VinceWhirlwind

  • Hero Member
  • *****
  • Posts: 899
  • Country: au
  • Karma: +31/-0
    • View Profile
Re: Testing of MOH on 3300
« Reply #4 on: November 28, 2019, 06:07:41 PM »
This reminds me of when people log service desk tickets asking if they have international dialling enabled or not.
I always wonder why they don't just dial internationally to find out.
 
Similarly, in this case, you can configure a music key on somebody's phone, or, you can just put a call on hold....

Offline acejavelin

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 4099
  • Country: us
  • Karma: +133/-0
  • High-tech, heavy metal redneck!
    • View Profile
    • Like what I do and wanna help out? Send me a donation!
Re: Testing of MOH on 3300
« Reply #5 on: December 03, 2019, 11:25:48 PM »
There is a key called "Music" that you can program.

I think it may do what you want.
This only works for MOH connected to the music port on the embedded ASU, it doesn't work for any other music source or file-based MOH... So basically it doesn't work for 99% of installs.

Offline Magpye

  • Full Member
  • ***
  • Posts: 134
  • Country: gb
  • Karma: +10/-0
    • View Profile
Re: Testing of MOH on 3300
« Reply #6 on: December 04, 2019, 03:53:23 AM »
There is a key called "Music" that you can program.

I think it may do what you want.
This only works for MOH connected to the music port on the embedded ASU, it doesn't work for any other music source or file-based MOH... So basically it doesn't work for 99% of installs.
It works for our vMCD with file based MOH

Offline acejavelin

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 4099
  • Country: us
  • Karma: +133/-0
  • High-tech, heavy metal redneck!
    • View Profile
    • Like what I do and wanna help out? Send me a donation!
Re: Testing of MOH on 3300
« Reply #7 on: December 04, 2019, 05:42:37 PM »
There is a key called "Music" that you can program.

I think it may do what you want.
This only works for MOH connected to the music port on the embedded ASU, it doesn't work for any other music source or file-based MOH... So basically it doesn't work for 99% of installs.
It works for our vMCD with file based MOH
Interesting... I have never tried it on a vMCD, only physical, and not for several years. Thanks for the info!

Offline johnp

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 2201
  • Country: us
  • Karma: +66/-0
    • View Profile
Re: Testing of MOH on 3300
« Reply #8 on: December 04, 2019, 06:40:25 PM »
Background music only uses the default music source be it the MOH jack, Single line, IP stream or embedded. I was recently testing for a site that is virtual but wants some phone to play some radio traffic. Did my test on a controller but it was basically a sip ata connected to a viking rad-1a set up like a remote church dial in


 

Sitemap 1 2 3 4 5 6 7 8 9 10