I cannot run DB Programming for Mitel 5000

[krasi69]

Hello,
I have the software "Mitel 5000 - MiVoice Office 250 System Administration & Diagnostic" ver. 6.3.84.0 (64-bit)
When I start "DB Programming for Mitel 5000" I receive errors. You can see the attached screenshots.
I have Windows 7 Professional SP1. I did the following steps for fixing of this issue but without success:

1) I removed my current installations of Microsoft .NET Framework.
2) I installed Microsoft .NET Framework 4.7.2 and I restarted my computer
3) I reinstalled this program: 6_3_84_0-SysAd_6_3_7_84-DBP-64bit.exe
4) I reinstalled this program: 6_0_11_84-DBP_Plugin-64bit.exe

Can you please help me to fix this issue ?

[Tech Electronics]

Krasi69,

Well, that's a new one.

Did this work before on this laptop?

Did you uninstall the old version of the Mitel software before trying to install the new one?

That is all I can think of right now.

Sorry,

TE

[krasi69]

Hello,

This program worked on my computer before. I uninstalled completely both DB
programs which I mentioned (3) and (4). Then I installed them again.
But I receive the same errors. Probably I have to install them on another PC
with clean Windows.

Do you know from where I can download the main Mitel software ? I have only these
2 programs but I don't have the main program for new install. I know that Mitel
don't provide software for download on their web site.

[Tech Electronics]

Krasi69,

If you are not a vendor then you will need to get that from your vendor.

Otherwise you can call Mitel and request it as well.

Sorry,

TE


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