I'm a network admin, not a phone tech, just getting that out there. I was trying to add a user and somehow in all of that I caused a phone to show "Locked" and it's now a Hot Desk only phone. I can log into it, and I can even log into the Advanced options. I did try a Restore Default reset but it came back up as Hot Desk.
I also poked around trying to find the extension number, thought perhaps I could just delete the extension and start over but I'm not sure where that lives. The system is a 1.5 years old, I think a 3300.
Any guidance will be greatly appreciated.
Mike