How to properly setup polycom soundstation Duo to resolve DNS

[HungryHippo]

I had setup polycom sound station duo using SIP configuration and I cant seem to get it to pick up the correct date and time. From what I can see it cannot resolve hostnames, so the settings for the NTP are no good since I cant set it manually. Is there a settings im missing. I added manually the DNS server on the Ethernet section.

[ZuluAlpha]

Does it have a web interface you can use to set the NTP server?

[acejavelin]

I have never seen a Polycom that doesn't support setting DNS and properly do DNS resolution. That said, most Polycom devices will use DHCP option 42 (NTP) set as IP Address to sync time.

[HungryHippo]

Its has NTP settings but all are host name based pre configured, cant add any new ones.

[JasonTaylor]

Its has NTP settings but all are host name based pre configured, cant add any new ones.

Is your DNS set to a local server/router?  If your using something external (8.8.8. the firewall could be blocking port (53).